My WOW Peninsula concept

 http://www.tendancehotellerie.fr/articles-breves/chambre-equipement/3129-article/peninsula-lance-la-chambre-d-hotel-la-plus-personnalisee-au-monde

Peninsula, It is the only hotel company  which launches the hotel room the most personalized of the world. Indeed, The rooms have a new intuitive technology, as a supplement to their style and to their elegance. Personalized interactive tablets are put at the disposal and prerecorded in five different languages: English, French, simplified and traditional Chinese, and Japanese - allowing to check entirely the preferences of the customers and to consult the information concerning the whole room, besides the WiFi and the calls towards the international.

The tablet includes:

• The choice of the language
• The floor service
• The restaurant menu 
• The various services proposed by the hotel 
• The virtual visit of the city by "Pen Cities"
• The valet parking 
• The on-demand television with WiFi internet
•  the remote-controlled of rooms lights and their colors and the internal temperature of the room

The purpose is to make discover a new guest experience , where the customers can choose the way they wish to reach the services of the hotel. Indeed, nowadays the requirements of the customers do not stop increasing.

In my opinion, it is a wow concept because in this one, the hotel includes and uses the new tools and technologies to improve the guest service and to impress them. However in this kind of hotel, the receptionist's work becomes less interesting and important because the tablet includes already many services thus there is less direct contact between the customers and the hotel staff.

And you, what do you think about the Peninsula concept?